Services
Innovative IT and Your Success
Organisations and businesses are constantly evolving. You want to make better use of technology, improve its management, engage with and better inform your customers and employees. All of these ambitions have a common thread - someone, somewhere has the view of where they need the organisation to be. Our aim is to help you and your teams, using our extensive experience and knowledge, to achieve that desire.
Whether you have purchased software to manage your infrastructure, developed your own solutions or are just thinking about implementing a solution, we can help. We have decades of experience gained across all types of organisations requiring all types of solutions. We've worked with some of the largest and some of the smallest. We also have access to partner organisations providing niche solutions and skills. Using a combination of Micro Focus Software and our services we can help you with:
- Infrastructure monitoring and management
- Network monitoring and management
- Application performance management
- Performance and capacity management
- Cloud, virtualisation and container management
- Reporting, dashboards and analysis
- OSS mediation solutions
- Project management
Flexible Consultancy
With the broad skill sets we have available, knowledge of Micro Focus ITOM Software tools and our proven delivery methods we are in a position to implement tactical point solutions, work as part of a strategic initiative or project or just provide some advice and hand holding.
Our own Micro Focus Software enhancements and implementation tools along with our capabilities around supporting the Micro Focus Software puts us in a unique position to offer you a broad range of options.
Our services enable:
- Successful implementation avoiding risks and mistakes
- Reduction of costs associated with infrastructure management
- Getting the most from your software tool investments
- Improvement of monitoring and reporting
- New ideas on managing your infrastructure
- Replacement of unwanted infrastructure management
Training
The key to any successful implementation is enthusiastic adoption, If users understand why the new solution is being implemented, what their role is, the requirements on them, the benefits to them and benefits to the business, they are much more likely to change old habits and make good use of the new tools.
As part of any project Innovative will help you consider these factors and develop the right enablement for your staff, whether that be your own in-house training, informal one on one knowledge transfer, delivery of formal Micro Focus training courses or tailoring of bespoke training.
Our consultants have extensive experience of delivering formal Micro Focus training courses. These courses are developed in conjunction with Micro Focus produce development and support organisations and benefit from the feedback from 100's of previous deliveries. They generally consist of 50% lecture, 50% lab ('see it, do it' training). They are ideal for situations where customers need a deep understanding of the product and plan to go on and support the product themselves.
Where customer staff are more experienced (perhaps with a background in the technology but not familiar with the latest release), an informal Knowledge Transfer during the services engagement is sometimes appropriate. And where wider but more basic training is required (eg for operations or help desk teams), we can set up a series of short face to face or webinar training sessions. The benefit of webinars is that they cab be recorded and used for further ad hoc training and with new staff as part of their on-boarding and enablement.
Flexible Resourcing
Innovative IT offers recruitment and staff fulfilment services based on our extensive industry knowledge and expertise. Innovative IT was co-founded by the director of a successful recruitment company and an experienced IT professional with extensive knowledge of IT at some of the largest global communication companies in the world.
For many years our sister company Match IT offered a fully resourced recruiting agency able to fulfil any requirement from a short-term contractor ro research and shortlisting for full time staffing requirements.
Our primary focus is now to deliver domain expertise on Micro Focus ITO and related technologies to large enterprises. Through this work, and as a result of our previous work as Match and our long-standing relationships across the IT indeustry, we continue to maintain an extensive network of contacts and associates.
If you have any requirements we can quickly understand your needs, match you with strong candidates aligned with your goals and offer a fully managed commercial solution.
Support
We provide customised 24x7 and 9x5 support for organisations, large or small, from single application to full environment support.